Privacy Policy

This notice concerns personal information handled through the Tactical 300 website, customer accounts, purchases and enquiries.

Needs confirmation: The red notes identify details that still need to be verified against the business’s actual practices. This notice is under review.

Who we are and how to contact us

Website: tactical300.co.za
Email: info@tactical300.co.za
Telephone: 079 490 5444
Collection address: 71 Bland St, Mossel Bay, 6506
Hours: Monday–Friday, 09:00–17:00

Needs confirmation: Add the full legal name of the person or entity operating as Tactical 300, its address as the responsible party, and the Information Officer or designated privacy contact. Confirm whether the general email above is also the privacy-request channel.

Information you provide

When you place an order, create an account or contact us, the information you provide can include your name, email address, telephone number, billing and delivery details, order details and the content of your enquiry.

Information needed to process an order or arrange delivery is necessary to provide those services. If required details are not supplied, we may be unable to complete the order or respond to the request.

Needs confirmation: Verify all checkout, account and contact-form fields, including any optional fields, uploads or information collected from other sources. Identify any additional purposes or legally required information. Do not request sensitive information unless it is needed and lawfully handled.

How information is used

Order and contact information is used to handle purchases, communicate about orders, arrange delivery or collection, and respond to customer enquiries and return requests.

Needs confirmation: Confirm the complete list of purposes and lawful grounds, including any fraud prevention, accounting, customer profiling or marketing. State which uses are optional and how customers can exercise their choices. Do not describe marketing consent or an unsubscribe process until the actual system is verified.

Payments and service providers

Needs confirmation: Name the payment providers in use and explain the payment information they receive and what Tactical 300 retains. Verify whether card details are processed entirely by the provider before making any claim that the website does not store them. Identify the couriers, hosting, email, support and other relevant providers or recipient categories, why information is shared, and the safeguards in place.

Cookies and technical information

Cookies are small files stored by your browser. They can support functions such as signing in and maintaining a shopping cart. You can manage cookies in your browser; blocking necessary cookies may affect website functions.

Needs confirmation: Complete a cookie and tracking audit. List the cookies and similar technologies actually used, their purposes and durations, and the available controls. Confirm analytics, advertising pixels, security logging and any consent mechanism. The former WordPress template’s cookie durations have not been verified for this site.

Reviews, comments and embedded content

Needs confirmation: Confirm whether product reviews or comments are enabled, what is displayed publicly, and whether Gravatar or spam-filtering services receive information. Confirm any customer upload facilities. Identify active third-party embeds, such as videos, and explain their relevant data collection. Remove features that are not used.

Retention and security

Needs confirmation: Document the retention periods or criteria for orders, accounts, enquiries, logs and backups, including applicable accounting or legal obligations. Describe reasonable security measures that are actually implemented without publishing sensitive security details. Confirm the process for handling security compromises.

International processing

Needs confirmation: Confirm where hosting, backups, email, payment and other providers process personal information. Explain any transfers outside South Africa and the applicable safeguards. Do not claim that all data stays in South Africa unless this is verified.

Your privacy rights

Subject to applicable law, you may request access to your personal information, ask for inaccurate information to be corrected, request deletion where the legal grounds apply, or object to certain processing. Where processing is based on consent, you may withdraw that consent, subject to the legal consequences of withdrawal. Some records may need to be retained to meet lawful obligations.

Contact info@tactical300.co.za to ask how to submit a privacy request. We may need to verify your identity before disclosing or changing personal information.

You may also lodge a complaint with South Africa’s Information Regulator. Current complaint procedures and contact details are available on the Information Regulator’s complaints page.

Needs confirmation: Confirm the request-handling procedure, responsible contact and applicable response timelines. Add a final review date once the outstanding details have been completed and the notice has been checked against actual operations.